Our insurance

What does this insurance cover?

The costs incurred in defending your legal interests, up to a maximum of €1,750, namely:

• the fees and expenses of the mediator approved by the Federal Mediation Commission, freely chosen, the fees and expenses of any legal and technical advice that may be required;
• the costs which remain to be borne by the insured for the approval of the mediation agreement.

In the event of a conflict, you are free to choose the lawyer who will defend your interests in the list proposed by the Federal Mediation Commission.

Why did we choose mediation?

The choice of mediation is not insignificant and is advised by the Confederation Construction. It is an amicable way of settling a dispute between two or more persons, companies or other parties. An independent and neutral expert called the mediator assists the parties to reach an acceptable settlement together and independently. This practice is so successful that even the courts are increasingly encouraging it.

The mediator ensures that dialogue, listening and understanding between the parties are restored. He puts his knowledge and experience at their service during negotiations. A 'trialogue' is thus created between the parties involved and the mediator, without the latter expressing a personal point of view.

Mediation is:

• Effective:

  more than 75% of the mediations have a favourable outcome,

• Fast:

  a few meetings between the parties are normally sufficient to reach a compromise,

• Sustainable:

  A mediated solution is easier to comply with than a court decision or an arbitration procedure, since the parties themselves have sought it,

• Impartial:

  The mediator defends none of the parties and ensures that discussions are conducted with respect and dignity,

• Recognizable:

  By using a certified mediator, the parties can have the solution approved by the judge. This offers an additional guarantee of compliance with the agreement,

• Confidential:

  All information exchanged verbally or in writing remains confidential. The mediator may never be called as a witness, in the event that mediation fails and the dispute goes to court,

• Peacefulness:

  In mediation, the parties seek an acceptable solution to their conflict together and in a serene manner. It may well be a partial solution.

What should I do to benefit from it?

By finding your tradesman via BobUp for projects of at least €1,000 excluding VAT, you are automatically covered as soon as we receive the signed contract with the tradesman.

You can send us a scan or a photo of the signed contract by e-mail to hello@bobup.be or a copy by mail to our office address: